Birla Fertility & IVF Launches India’s First Toll-Free Fertility Support Line

‘Fertility Circle’ Offers Confidential, Judgement-Free Guidance to Individuals and Couples

Bengaluru: In a pioneering move to address the emotional and psychological challenges surrounding fertility struggles, Birla Fertility & IVF has launched Fertility Circle—India’s first toll-free, confidential helpline for individuals and couples seeking guidance on reproductive health. Accessible at 1800 123 1515, the service operates weekdays from 9 AM to 6 PM in English and Hindi, with plans to expand to regional languages soon.

Fertility challenges remain shrouded in stigma, often leaving those affected feeling isolated and hesitant to seek help. An internal study by Birla Fertility & IVF revealed that over 90% of individuals facing infertility experience emotional exhaustion, yet only 29% seek timely professional support. Many delay consultations for more than two years, deterred by societal taboos, confusion, or simply not knowing where to begin.

Fertility Circle aims to break these barriers by offering free, unbiased, and confidential counselling from trained experts. Whether individuals are planning for parenthood, struggling to conceive, or simply exploring fertility-related questions, the service provides a safe, stigma-free space to seek clarity.

The Silent Struggle: Emotional Toll of Infertility

Global research highlights the profound psychological impact of infertility, with one in three individuals reporting elevated stress, anxiety, or depression. In India, those undergoing fertility treatments are six to seven times more likely to experience high stress compared to those conceiving naturally. The burden extends beyond emotional strain—more than 50% report a decline in quality of life, while 38% have considered quitting their jobs due to the demands of treatment.

“We launched Fertility Circle to make it easier for people to start the conversation—without fear, without pressure, and without cost,” said Abhishek Aggrawal, CEO, Birla Fertility & IVF. “Whether someone needs answers, reassurance, or just a listening ear, this service ensures they don’t have to navigate these challenges alone.”

Parul Tyagi, Chief Marketing Officer, added, “This initiative is a reliable starting point for anyone with fertility concerns. We are collaborating with organizations to normalize reproductive health discussions and expand access to support.”

Key Features of Fertility Circle

• 100% confidential, unrecorded conversations

• Expert-led, unbiased guidance

• No judgement or pressure

• Available in English & Hindi (regional languages coming soon)

• Open to individuals, partners, and caregivers

• Operational Monday to Friday, 9 AM – 6 PM

A Step Toward Compassionate Fertility Care

With Fertility Circle, Birla Fertility & IVF reinforces its commitment to holistic, emotionally supportive care beyond clinical treatment. The helpline serves as a first touchpoint for those hesitant to seek in-person consultations, ensuring no one has to face fertility struggles in silence.

Need Support? Call 1800 123 1515
Because every fertility journey deserves compassion, clarity, and trust.

About Birla Fertility & IVF
One of India’s top three fertility networks, Birla Fertility & IVF is dedicated to providing advanced, empathetic reproductive care, blending medical excellence with emotional support.