Bengaluru Professionals Embrace AI as a Tool, But Trust Human Judgment for Critical Decisions: LinkedIn Study
Bengaluru, 26 August 2025 – As Artificial Intelligence (AI) becomes deeply integrated into the workplace, professionals in India’s tech capital are drawing a clear line: AI is a powerful assistant for tasks, but human intuition remains irreplaceable for decision-making. New research from LinkedIn reveals that while an overwhelming majority see AI’s benefits, instinct and trusted colleagues are still the preferred guides when the stakes are high.
The AI Copilot: Valued for Efficiency, Not for Judgment
The study highlights a pragmatic approach to AI adoption in Bengaluru. A significant 82% of the city’s professionals believe AI can enhance their daily work life, primarily by handling routine tasks. Its most popular use case is writing and drafting, with 77% of professionals finding it useful for such functions.
However, the reliance on technology drops sharply when it comes to making actual decisions. An overwhelming 84% of professionals in Bengaluru believe that intuition and trusted peers outweigh AI in the decision-making process. This sentiment is reflected in the fact that 72% explicitly trust their own judgement over AI’s suggestions at work.
“AI is a brilliant copilot, but it’s not a crutch,” says Nirajita Banerjee, LinkedIn Career Expert and India Sr. Managing Editor. “It can draft, sort, and surface options at speed, but know that careers still move on the strength of your judgment, your relationships, and your story. In moments that matter, people don’t call a tool, they call a person they trust.”
The Upskilling Pressure and the Silver Lining
This trust in human networks is becoming more crucial as the pace of work accelerates. The research found that 77% of professionals in Bengaluru feel the speed of decision-making at their jobs has increased, and 75% believe mastering AI is essential for their next career move.
This necessity, however, brings pressure. Seventy-six percent of professionals admit that learning new AI skills feels like a second job, with 70% feeling overwhelmed by the rapid pace of expected adoption. Despite this, a spirit of optimism and self-driven learning prevails. Seventy-nine percent find it fun to experiment with AI, and a large majority are proactively upskilling—80% are using free resources and 69% are paying for courses out of their own pocket to stay competitive.
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Leaning on People in the Age of Algorithms
The data underscores a return to core professional relationships for guidance. Eighty-one percent of Bengaluru professionals stated that colleagues and managers help them decide faster and with more confidence. This “human pull” is also evident on the LinkedIn platform, which saw a more than 30% growth in comments this fiscal year as users sought advice and perspective from their peers.
Expert Tips for Building Confidence with AI
LinkedIn’s Career Expert, Nirajita Banerjee, offers advice for professionals navigating this new landscape:
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Be open about what you don’t know: Reach out to trusted colleagues or mentors for practical advice on how they integrated AI into their workflow.
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Follow and learn from expert voices: Expand your network online by following industry leaders and creators who share insights on AI and career growth.
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Take agency of your upskilling: Utilize available resources to learn at your own pace. LinkedIn Learning offers free courses such as “Building Career Agility and Resilience in the Age of AI.” Professionals can also engage with learning events like LinkedIn’s first-ever ‘AI in Work Day’ on September 30 for practical advice.
The findings paint a picture of a modern workforce in Bengaluru that is strategically embracing AI to augment its capabilities, not replace its core human strengths—proving that even in the tech capital, the most valuable asset remains human judgement.
